Account safety

User Data and Safety

This page explains how rBloxk keeps your account safe, what data your rBloxk ID stores, and how to use built-in controls to export or delete your information. It is separate from our general Privacy Policy, which covers all rBloxk websites and services.

Last updated: June 2026

What this covers

User Data and Safety applies to signed-in rBloxk account features, including:

  • rBloxk Identity Center (signup, login, passkeys)
  • Account Dashboard (profile, security, products, subscriptions)
  • Distribution Engine and connected ad channel integrations

Marketing pages, blog, jobs, and contact forms are covered under the Privacy Policy.

Data stored in your rBloxk ID

  • Profile: name, username, email, optional phone, optional date of birth and gender, profile photo.
  • Security: password hash (if set), passkey credentials, active sessions, verification status.
  • Product links: connections to rBloxk ecosystem products you enable.
  • Distribution: connected Google/Meta account metadata and encrypted OAuth tokens.
  • Activity: security audit events (sign-in, passkey use, account changes).

We do not store raw passwords. OAuth tokens for ad platforms are encrypted at rest.

Safety controls we enforce

  • CSRF protection on sensitive account actions.
  • Rate limiting on login, signup, and deletion endpoints.
  • Short-lived access tokens and revocable refresh sessions.
  • Passkey (WebAuthn) support for phishing-resistant sign-in.
  • Encrypted storage for third-party integration tokens.
  • Audit logging for security-relevant account events.

How to download your data

  1. Sign in to your rBloxk account.
  2. Open Dashboard → Privacy.
  3. Select Download my data (JSON).
  4. Save the file securely. The export includes profile fields, sessions, passkeys, linked accounts, distribution integrations, and recent audit activity.

You can also email privacy@rbloxk.com if you need help with a data access request.

How to delete your account

  1. Sign in and go to Dashboard → Privacy.
  2. Select Start account deletion.
  3. Type DELETE MY ACCOUNT to confirm.
  4. Optionally share a reason, then confirm permanent deletion.

Deletion is permanent. Your rBloxk ID, sessions, passkeys, product links, and distribution integrations tied to your account will be removed. This cannot be undone.

Other safety actions

  • Review active sessions under Sign-in & security and revoke unknown devices.
  • Register or remove passkeys from the same security page.
  • Disconnect ad channels you no longer use from Dashboard → Channels.
  • Sign out on shared devices after use.

Reporting safety issues

If you suspect unauthorized access, phishing, or abuse involving your rBloxk account, contact privacy@rbloxk.com with your rBloxk ID or email and a brief description. For general security vulnerabilities, use security@rbloxk.com.

Retention after deletion

When you delete your account, user-linked records are removed from our identity database. Limited security or audit logs may be retained in de-identified or aggregated form where required for fraud prevention, legal compliance, or dispute resolution.